On your booking we will confirm with you via email. The cancellation fee policy will take effect once you submit your reservation. If your purchase cannot be confirmed for the same then no booking will be processed.
All Joyrides schedules are arranged ahead of time. Any person failing to appear on the day of departure shall not be refunded.
Please note that cancellation fees are calculated based on the date we receive your signed Cancellation Request Form and Joyrides service start date.
| Cancellation Made Within | Cancellation Fee |
|---|---|
| 7 Days Prior to Departure Date | 100% of Booking Price |
| 8-14 Days Prior to Departure Date | 50% of Booking Price |
| 15-29 Days Prior to Departure Date | 25% of Booking Price |
| 30 or More Days Prior to Departure Date | 10% of Booking Price |